Privacy Policy

Effective September 9, 2026

This Privacy Policy explains how Stailio™ ("Stailio", "we", "us"), based in Wyoming, USA, collects, uses, and shares information when you use our quiz, website, and app across stailio.com, quiz.stailio.com, and app.stailio.com (together, the "Service").

By using the Service, you agree to the collection and use of information as described here. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following categories of information:

  1. Contact information: your email address, collected at the quiz email step and used to create your account.
  2. Quiz answers: age range, body shape, height and weight, eye/hair/skin colouring, undertone, lifestyle, budget, location, and style preferences you provide while taking the quiz.
  3. An optional photo: you may choose to upload a face or body photo for a more precise colour match or to use virtual try-on. This is always optional and skippable.
  4. Payment information: handled directly by Stripe, our payment processor. We do not receive or store your full card number.
  5. Usage and device data: pages and quiz steps viewed, general device and browser information, collected via PostHog (product analytics).
  6. Advertising and attribution data: ad click identifiers and campaign parameters (for example from Meta ads), used to measure which ads led to a signup, via Meta Pixel and the Meta Conversions API.

2. How We Use Your Information

  1. To generate your personalised colour palette, body-shape guidance, capsule wardrobe list, and outfit suggestions.
  2. To create and manage your account and process your subscription payments.
  3. To send transactional emails — welcome, purchase receipts, and cancellation confirmations — via Resend.
  4. To understand, in aggregate, how people move through the quiz and improve it.
  5. To measure ad performance and attribute signups to the campaigns that drove them. We do not sell your personal information to third parties for their own advertising purposes.

3. Who We Share Information With

We share information with the service providers who help us run Stailio, each bound by their own data protection terms. We do not sell your personal information.

  1. Supabase — authentication and database hosting.
  2. Stripe — payment processing.
  3. PostHog — product analytics.
  4. Meta Platforms, Inc. — advertising measurement (Pixel and Conversions API).
  5. Resend — transactional email delivery.
  6. fal.ai — AI-based colour, fit, and virtual try-on processing (only for photos you choose to upload).

4. Cookies and Tracking

  1. Essential cookies that let the quiz function, including a signed anonymous identifier that lets your answers survive a page refresh before you have an account.
  2. Analytics cookies (PostHog) that help us understand product usage in aggregate.
  3. Advertising cookies and pixels (Meta) used to measure ad performance.
  4. An attribution cookie that stores the campaign parameters from your first visit, so we can credit the ad that brought you here.

5. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing:

  1. GDPR (EU 2016/679) — if you are in the European Economic Area.
  2. UK GDPR and the Data Protection Act 2018 — if you are in the United Kingdom.
  3. CCPA/CPRA — if you are a California resident, including the right to know, delete, opt out of sale, correct your information, and non-discrimination for exercising these rights.
  4. PIPEDA — if you are a Canadian resident, including the right to access, correct, and withdraw consent.
  5. Australia's Privacy Act 1988 (Cth) — if you are in Australia.

6. How Long We Keep Your Information

Retention depends on the type of information:

  1. Account details (name, email, profile information) are kept while your account is active, and deleted or anonymised within 30 days of account closure or prolonged inactivity.
  2. Quiz answers and style data are kept only while your account is active, and deleted or anonymised within 30 days of closure or inactivity.
  3. Transactional data (invoices, payment records) may be retained for up to 7 years to comply with tax and accounting laws.
  4. Technical and log data (device identifiers, usage logs) may be retained for up to 12 months for security and troubleshooting.
  5. Optional quiz photos are capped at the 3 most recent per visitor; older photos are deleted automatically as new ones are added.

7. Exercising Your Rights

To exercise any of the rights above, contact us at hello@stailio.com. We aim to respond within 30 days.

8. Children's Privacy

Stailio is not directed at children. The quiz requires selecting an age range starting at 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact hello@stailio.com and we will delete it.

9. International Data Transfers

Our service providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses and other approved transfer mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date.

11. Contact Us

Questions about this policy? Email us at hello@stailio.com.

Stailio™ is based in Wyoming, USA.

STAILIO

STAILIO is a color-first styling app: palette, fit, outfits from what you own, and virtual try-on when you want a second look.

Subscribe to our Newsletter

Privacy policy